Car Model Identifier Support

App Information

Contact Information

Frequently Asked Questions

How does Car Model Identifier work?

Car Model Identifier uses advanced image recognition technology to identify car makes and models from photos. Simply take a picture of a car or upload an existing photo, and our app will analyze it to provide you with information about the vehicle.

What information can I learn about a car?

The app can identify the make, model, year range, and sometimes specific trim levels of most modern passenger vehicles.

Why didn't the app correctly identify a car?

Identification accuracy depends on several factors including image quality, lighting conditions, angle of the photo, and whether the car has custom modifications. For best results:

Does the app work offline?

No, Car Model Identifier requires an internet connection to process images and retrieve vehicle information.

How is my data used?

We only collect anonymous performance analytics and crash data to improve app functionality. We do not collect any user-identifying information or store your photos. Please refer to our Privacy Policy for more details.

Troubleshooting

App Crashes

If the app crashes:

  1. Ensure your iOS is updated to the latest version
  2. Force close the app and restart it
  3. If problems persist, try reinstalling the app

Camera Issues

If you experience camera problems:

  1. Check that you've granted the app permission to access your camera
  2. Restart your device
  3. Ensure you have sufficient storage space available

Slow Performance

If the app is running slowly:

  1. Close other apps running in the background
  2. Restart your device
  3. Check your internet connection speed

Feedback and Bug Reports

We're continuously working to improve Car Model Identifier. If you encounter any issues or have suggestions for improvement, please contact our support team at [email protected].